CANCELLATION

If you need to cancel your lesson for any reason, no problem, we understand that things come up. Sometimes at the last minute. Just let us know and we will work with you to set up another time.

If we cancel your lesson for weather, or if your instructor is ill and cannot find a replacement, we will contact you by phone and/or by the email address in your profile.

Contact Your Instructor

First try to contact your instructor directly. Their email and phone number is on your lesson schedule.

Program Coordinator

When you cannot reach your instructor, you can always contact your program coordinator. All their information is found on our contacts page. Failing that, call the SSASS room (250)260-3737 and leave us a message.

Last Minute

If at the last minute, something comes up, try to call or text your instructor. Failing that, call the SSASS room (250)260-3737 and either speak with someone or leave a message. That’s the best you can do.